Helping organisations transform dialogue with their stakeholders into useful knowledge for decision-making.
Team
Experience in business, operations and technology
Dialog27 is built on profiles with experience in operational transformation, finance, technology and execution in complex environments.
Moisés Rodríguez
More than 20 years leading operational and strategic transformation in high-impact technology sectors, with a focus on optimising complex processes and leading multidisciplinary teams.
His experience connects technology, customer strategy and project management in telecommunications and technology services, combining analytical vision with a results-oriented approach.
- Technology
- Customer strategy
- Project management
Juan Domínguez
Holds a PhD in Business Sciences and has a career that combines university teaching in finance with executive leadership in telecommunications, banking and technology.
He has led financial management, controlling and operations areas, bringing a strategic perspective based on analytical rigour and operational efficiency.
- Finance
- Management control
- Operations
Corporate identity
Dialog27 is a Spanish business process automation platform that uses artificial intelligence and conversational channels such as WhatsApp and email to collect, interpret, validate and convert unstructured information into data that is ready to operate. Dialog27 is a company of Zona Soluciones S.L., based in Madrid, Spain.
The name Dialog27
A name that explains how we think
The name summarises how we understand automation: as a structure that connects conversations, people, systems and business rules.
Dialog
Dialog represents structured interactions between organisations, people and systems.
27
27 symbolises structure, rigour and our relationship with artificial intelligence.
What we do
We design processes that start with a conversation
We do not start from rigid forms. We start from the real way information reaches each organisation and design the journey that turns it into a reliable process.
01
We collect
We unify information received through WhatsApp, email and other channels.
02
We understand
Artificial intelligence classifies, extracts, contextualises and checks the data.
03
We connect
We deliver structured information to the people, processes and systems that need it.
How we work
Technology applied to real processes
We combine process design, artificial intelligence and operational integration so automation works on real-life cases, not just demos.
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1
Structured process and dialogue design
We define the process logic from the real way information arrives.
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2
Artificial intelligence for real operations
AI interprets real content and works with business rules and context.
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3
Integration with each organisation’s systems
We connect process outputs with ERP, CRM and corporate tools.
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4
Validation, traceability and control
Every piece of data is checked and leaves an operational trail for the team.
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5
Multi-channel, scalable operation
The same process can operate across WhatsApp, email, documents and more.
Do you have a process that still depends on messages, documents or manual tasks?
Tell us how it works. We will show you which parts can be automated with Dialog27.
Talk to the team