What we do

From dialogue to knowledge without friction

Dialog27 offers products and services that help you transform dialogues with your clients and other stakeholders into rich, organised, decision-ready information.

inicio_Dialog27

What we offer

Our products

Discover how our tools help digitise key processes through AI and conversational channels.

D27 Docs landscape_naranja

Our multichannel document manager with AI and OCR.

D27 FD landscape_naranja

The AI-powered operations workspace for Supply Chain Finance.

D27 Banking landscape_ambar

A new way to manage banking communications.

How we work

Our solutions are built on technology

We use technology to optimise customer communication by unifying channels, intelligently processing data, and organising information in real time.

1 WhatApp

Dialogues

We establish dialogues and information exchanges with your clients or users across multiple channels (WhatsApp, Email, etc).

2 Unificación

Unification

We unify all communication channels so you don't need to worry about a thing.

3 IA

Artificial intelligence

We extract and enrich information from dialogues using technology and artificial intelligence.

4 Orden_

Organisation

We organise information in real time and make it available for immediate use.

Utilizamos WhatsApp como infraestructura de diálogo

WhatsApp es el canal con mayor penetración y uso cotidiano. Dialog27 lo utiliza no como un simple chat, sino como una infraestructura de diálogo estructurado, apoyada en la plataforma oficial de WhatsApp Business.

Simplicidad

Una conversación de WhatsApp es una experiencia natural para el usuario, sin aprendizaje ni fricción.

Eficiencia

Es un canal de comunicación con una elevada penetración y con altísimas tasas de apertura y respuesta.

Business Cloud API

Ofrece soporte nativo para botones, listas, multimedia y audio, permitiendo flujos conversacionales dinámicos.

Escalabilidad

Cuenta con una infraestructura que permite gestionar miles de conversaciones simultáneas en tiempo real.